CAPABILITIES · SIX MODULES, ONE HOUSE
Services snap in.
Nothing snaps apart.
Turn on what you need today and add more as you grow. Every module runs on the same foundation, so every service shares the same customers, the same calendar, and the same money, per location.
Signed before arrival, version-locked wording, guest links, renewals on time.
Admission against real capacity, kid-aware pricing, walk-ins counted like bookings.
Packages, deposits, scheduled balances, rooms that can never double-book.
Sessions, rosters, minimum-size rules, families told automatically when plans change.
Passes and inclusions that redeem across services, tracked in one place.
Private events and field trips contending for the same real rooms as everything else.
The whole venue to yourselves. Exclusive hire with your own food and decorators.
Weekday visits for schools and groups, with lunch and a private room.
Digital or physical cards, any amount, spendable on everything you offer.
(01)· THE PRINCIPLE
Think of it as a shape-sorter. The box is your venue. Each shape is a service. You drop in the ones you offer, and each location of your business gets its own box, its own prices, its own rules, and its own calendar.
(02)· THE FOUNDATION
Every module stands on the same ground.
F/01
One calendar
Every booking from every service on one calendar per location. A private party at 2:00 means the 2:00 slot is gone for everyone.
F/02
One customer record
A family's bookings, waivers, membership, and notes sit together, no matter which services they used.
F/03
One money flow
Payments go straight to your own processor. Every charge carries a step-by-step trace of how the number was reached.
F/04
Reminders on your clock
Confirmations and reminders go out on their own, timed to each location's own local time zone.
F/05
Access you control
Invite partners, managers, and staff with exactly the permissions you choose. Nobody gets more reach than you grant.
F/06
Data that stays put
Families own their identity and choose what to share. Your customer relationships stay yours, walled off from every other business.
(03)· THE MARKETPLACE
Bring your vendors into the booking.
Invite the face painter, the caterer, the character performer. You approve who joins. Each vendor gets their own login, lists their services and add-ons at their own prices, and accepts or declines events by email with the details they need to say yes.
Vendors bill the customer directly, so their payments never touch your books. You earn a set percentage on every vendor booking, tracked automatically.
ON THE ROADMAP
(04)· THE CHECKOUT
A checkout that pays attention.
See where customers hesitate, how many are in the flow right now, and where the next upsell should go. Every step is measured, so a leak gets found and closed instead of quietly costing you bookings.
- Drop-off pinpointed at every step
- Upsells placed where they actually convert
- Live customer counts across your dashboards
ON THE ROADMAP
PRODUCT· UPSELL AT CHECKOUT
The upsell that pays for itself.
At the right moment in checkout, a family sees the membership math on their own booking: what today costs, and how fast a membership gets them ahead. Offered, never forced.
PRODUCT· BOOKING A PARTY
Guests, socks, and the math, handled.
Included slots, add-ons, and mandatory items are counted as the family builds the party, with the deposit and the balance date worked out before they ever reach a card field.
(05)· CHARGEBACK DEFENSE
Every dispute, already documented.
Fullhouse records the whole story of a booking as it happens: who signed what and when, from which device, and every interaction along the way. If a chargeback ever lands, the evidence is already assembled into a case your processor can act on.
Venues on Fullhouse see disputes resolved in their favor far more often, and see fewer of them to begin with. The system is built to hold up when the money is questioned.
- Signatures tied to a person, device, and timestamp
- Every interaction captured as it happens
- A dispute packet assembled automatically
ON THE ROADMAP
(06)· CLASSES
Classes run only when they fill.
Set the minimum head-count a class needs to make sense. Families reserve a spot and their card is authorized, but no one is charged until the class actually reaches that number.
If it fills, everyone is charged and the class is on. If it falls short, every hold is released and the affected families are told, automatically.
ON THE ROADMAP
(07)· YOUR WEBSITE
Everything above lives on your domain, under your brand. One snippet in the site you already have, and booking, waivers, and check-in are simply part of your website. No website? Fullhouse hosts a page for you.
<script src="fullhouse.js" data-venue="sunnyside">
THAT IS THE WHOLE JOB(08)· THE ROAD AHEAD
The house keeps growing.
Waivers runs today and open play is being built. These are the tools that follow it, each one plugging into the same foundation, so switching one on never means starting a new system.
COMING
Shift Management
Build staff schedules, cover swaps, and see who is on the floor, in the same system that already runs your desk.
COMING
Host Assignment
Put a named host on every party, class and private event, so the calendar shows who is covering what and the desk knows who to send where.
COMING
Payroll
Hours worked at the desk flow straight into pay runs, instead of being exported into a tool that does not know your venue.
COMING
Tap to Pay at the Desk
Take card payments on the counter itself, on the same order and the same customer record as everything booked online.
COMING
Your Whole Website
Launch your venue's entire site on Fullhouse, on layouts tested to turn visitors into bookings, with booking and waivers already built in.
COMING
Your Online Shop
Sell socks, tees and gift-shop items online and at the counter. Retail sits outside the booking fee, so merchandise never carries commission.
COMING
Customer Portal
A family login for bookings, waivers, memberships and receipts, all gathered in one place.
COMING
Open API & Webhooks
Every booking and signature, piped out to the tools you already run, the moment it happens.
Start with waivers.
Grow into the rest.
CARD REQUIRED · CONVERTS ON DAY 7 · NO SETUP FEE