M/01FIRST RELEASE
Waivers
Signed from a phone before they arrive. Wording locked in versions, guest links for party invites, renewals prompted on time.
FULLHOUSE® · THE OPERATING SYSTEM FOR INDOOR PLAY & FAMILY ENTERTAINMENT
Every seat
taken.
One system for waivers, open play, birthday parties, and the front desk, living on the website you already have. Fullhouse runs the busy Saturday so your team can run the room.
7-DAY FREE TRIAL · NO CONTRACTS · YOUR MONEY, PAID DIRECTLY
24 / 24 SEATS
NONE LEFT. THAT IS THE POINT.
WAIVERSOPEN PLAYBIRTHDAY PARTIESCLASSESMEMBERSHIPSROOM RENTALSWALK-INSCHECK-INREMINDERSPAYMENTS
(01) · THE OLD WAY
Most venues run Saturday on five disconnected tools. A waiver app. A party form. A spreadsheet for memberships. A card reader that talks to none of them. Families fall through the cracks between tools. Fullhouse replaces the patchwork with one system where everything knows about everything else.
FIVE LOGINS
become one system
RE-TYPED FAMILIES
become one customer record
DOUBLE-BOOKED ROOMS
become impossible
(02) · WHO IT'S FOR
Built for indoor playgrounds first, and ready for every venue that runs on bookings, waivers, and loud Saturdays.
Indoor playgroundsTrampoline parksBounce & inflatable parksClimbing gymsChildren's museumsArcades & FECsSwim schoolsArt & pottery studiosSkating rinksParty & event venues+ your venue next
INSIDE THE VENUES
Built for real rooms and busy Saturdays.
PRODUCT · WHAT YOUR FAMILIES SEE
Every waiver they have signed, in one place.
Families get a home for their agreements: what they signed, which version of the wording, when it expires, and exactly what they consented to. Bookings and membership join it as those services ship.
(03) · CAPABILITIES
Services snap in like a shape-sorter.
M/02NEXT UP
Open Play
Admission sold against real capacity. Kids counted, siblings free if that is your rule, walk-ins counted the same as bookings.
M/03THEN
Birthday Parties
Packages, deposits, and scheduled balance charges. Rooms live on the shared calendar, so they can never be double-booked.
M/04ROADMAP
Classes
Sessions, rosters, and minimum-size rules. If a class does not fill, the affected families are told automatically.
M/05ROADMAP
Memberships
Passes and inclusions that redeem across services. A punch card good for open play or a class, tracked in one place.
M/06ROADMAP
Room Rentals
Private events and field trips on the same calendar as everything else, contending for the same real rooms.
(04) · SETUP
Live on your website in an afternoon.
- 01
Create your business
Add your locations with their hours and time zones. Invite your team, and choose exactly what each person can see and do. Nobody gets more reach than you grant.
- 02
Switch on your services
Activate what each location needs. Set your prices and rules, then run a test booking and read exactly how the number was reached before a real family ever sees it.
- 03
Drop in the snippet
Paste one snippet into the site you already have. Your services appear under your brand, on your domain. No website? Fullhouse gives you a hosted page instead.
(05) · THE FRONT DESK
Saturday, from one screen.
Search a family once and see everything: the booking today, the waivers, the party next week. Check them in, sign a walk-in on the spot, take a payment at the door. No tool-flipping while the line grows.
- Waivers checked for every person entering, not just the booker
- Party guests signed in as they trickle through the door
- Walk-ins count against capacity just like bookings
(06) · THE MONEY
Your money goes to you. Directly.
Customers pay you through your own connected payment processor. Fullhouse never holds your funds and never pays you out later, because it never had your money in the first place. It takes a small fee as each payment passes through, and that is the whole of its involvement.
Refunds, declined cards, and scheduled balance charges before a party are handled and recorded on time.
(07) · THE HONEST ANSWERS
The four things you are already thinking.
Venue software has burned most operators at least once. So here is the version without the sales gloss.
“We already run something else.”
Then do not replace it yet. Waivers takes no bookings and no payments, so it sits beside whatever you run today and changes nothing else. If it earns the desk’s trust on a Saturday, switch on the next service. If it does not, you have lost a month, not a season.
“Our policies are unusual.”
Every venue says this, and every venue is right. You set the capacity, the age bands, the adult ratios, the deposit, the expiry. Every quote shows its own line-by-line trace, so when a rule prices something oddly you can see which rule did it, not guess.
“What happens to our money?”
It goes to you. Customers pay into your own connected account and the funds route to you directly. Fullhouse never holds a balance on your behalf, so there is no payout schedule to wait on and no one sitting between you and your takings.
“Saturday staff will not learn it.”
The desk is one screen. Search a family, see every person and whether their waiver is valid, check them in, take a payment. A walk-in signs on the spot. There is no second tool to alt-tab into while a queue builds.
(08) · PRICING
Pay for what you switch on.
No setup fee, no annual lock-in, no bundle of things you will never use. The foundation is included, and every service you add is priced per location, so a single site never subsidises a chain.
THE FOUNDATION
Includedin every plan
- Waivers, signed before they arrive
- The front desk that runs your Saturday
- Vendors and your customer records
THE SERVICES
$9 to $50per location, per month
- Open play, parties, classes, memberships
- Switch one on the week you need it
- Switch it off the week you do not
WHEN YOU GET PAID
1.9% + 20¢per core booking
- Merchandise and retail are exempt
- Money routes to your account, not ours
- No fee on a booking you did not take
FOUNDING OFFER · OUR FIRST 30 VENUES
Lock your monthly rate for life.
ONE DOT = ONE VENUE · 20 LEFT · RATE NEVER RISES AFTER
Build your plan
SEE THE EXACT NUMBER IN 30 SECONDS
Ready to fill the house?
Set up your venue, switch on your services, and be live on your own website before the weekend rush.